Best Field Service Management Solutions For Small Businesses
Use our finder tool to shortlist Field Service Management Software that helps reduce wasted time and costs, increasing your capacity to take on more jobs.
What Type of Field Jobs Do You Do?
Field Service Management For Small Businesses (SMBs)
Dedicated field service solutions are designed to help smaller teams take on more jobs and stay competitive. They provide mobile apps, digital forms, automated workflows, and real-time worker & vehicle tracking. Each small business-focused FSM Software has unique features to help organise job and customer information. Alongside generating forms (like invoices & job sheets), communicating with engineers, and chasing payments. These products are tailored to the needs of small and medium business owners. They offer easy implementation, staff training, UK-based support, and risk-free trials or demos. All wrapped in affordable monthly or annual payments.
Top UK Field Service Management Products For Small Businesses
pro-Forms
For small field service businesses looking to switch from manual, paper-based methods to digital ones. Pro-Form’s main feature is its easy drag-and-drop form creation and input, enabling easy switching from paper work order forms to digital forms.
Key Features:
- 30-day rolling contract (no long-term subscription lock-in)
- Access to a mobile management app
- Training and support for employees provided by the vendor
- UK-based hosting (support team operating within UK business hours)
- Easy integrations with Google Drive, Google Calendar, Microsoft apps, and SMB accounting tools (Sage, QuickBooks, Xero)
Free Trial?
Yes, a risk-free 21-day trial before subscribing
Price
From £12 per month, per user (estimated yearly budget of £500)
Jobstaq
For SMEs that provide domestic field service and maintenance. The use of mobile and desktop apps makes it easy to schedule jobs, create certificates, and chase payments from customers.
Key Features:
- Offers three payment plans based on features required with an option to pay monthly or annually
- Offers easy template creation for invoices, work orders, and billing
- Access to mobile and desktop apps
- A focus on automation to increase customer experience
- Basic training and support provided during UK business hours
Free Trial?
Yes, 30-day free trial with no payment details required
Price
From £7.50 per user, per month (total first-year budget of at least £200)
TotalCTRL By Clockwork IT
For small field service operations wanting to organise and consolidate job information in one system. The easy integration process means mobile apps can be set up and used immediately.
Key Features:
- Provides interactive free product demo tailored to your needs
- Access to mobile apps for Android and iOS devices
- Organises quotes, billing, inventory data, POs, and maintenance work orders in one system
- Support provided during and outside of UK business hours
- Easy integration with SMB finance and accounting packages (Sage, Xero, QuickBooks)
Free Trial?
Yes, a 14-day free trial
Price
From £1000 (estimated first-year budget of £5,300)
FaultFixers
An SMB-focused job management product designed to easily replace paper-based and spreadsheet workflows. Mobile apps make it quick and easy to stay on top of work requests and complete jobs quicker.
Key Features:
- Easy-to-navigate system and user interface for smaller businesses switching from spreadsheets
- Access to two mobile apps, one for raising work requests and one for managing work orders used by admins and engineers
- Mobile apps includes direct messaging and group chat capabilities for greater project management
- Switch anytime between three plans (starter, professional, and enterprise) to align with scaling and growth
- Basic training and support is provided during UK business hours
Free Trial?
Yes, 14-day free trial and cancel anytime
Price
From £99 per month (total first-year budget of at least £1000)
INFRASPEAK
For small business field service operations wanting flexibility between mobile and desktop apps. The main USP is to easily organise all assets, work orders, and inventory data in one easy-to-use system.
Key Features:
- Access to apps on desktop, tablet, and mobile
- Schedule a free in-depth product demonstration before committing to purchase
- Choose from over 50 IoT and third-party tool integrations (including Google Calendar, Sage, Xero, WhatsApp, and Microsoft Teams)
- Basic training and support provided during UK business hours
Free Trial?
No
Price
From £29 per user, per month (total first-year budget of at least £4,000)
BigChange
Ideal for small field service businesses looking to track and manage a small fleet of vehicles. Its USP is the easy organisation of information and tracking capabilities of field workers and jobs in one single platform.
Key Features:
- Schedule a free in-depth product demo before purchasing
- A focus on vehicle tracking and fleet management including the use of AI-powered dash cams
- Offers three pricing plans based on field staff size and requirements
- Provides a fleet tracking-only pricing plan for £14.95 per vehicle, per month
- A full programme of support is offered for quick and easy onboarding
- Basic support and training provided during UK business hours
Free Trial?
No
Price
From £79.95 per user, per month (total first-year budget of at least £6,000)