A Guide to Building & Property Maintenance Software
Facilities Management Software / September 2024
What Is Building Maintenance Software?
Building Maintenance Software is an all-in-one digital tool for planning and tracking building maintenance activities (including preventive/PPM, routine, and emergency/breakdown repairs).
It provides facility managers, property landlords, and maintenance personnel with tools to assign engineers and technicians based on real-time data, create and assign maintenance work orders, and track the job progress of contractors and maintenance personnel. All in all, ensuring a safe building environment for occupants.
How to Find the Best Building Maintenance Software
Easily find the best Building and Property Maintenance Software – and other CAFM Software solutions – using our sophisticated software finder tool. Simply enter your requirements and identify the right tool in just 40 seconds.
What Type of Facilities Do You Manage?
What Are the Top Building Maintenance Software Tools?
Azolla
The Product
A cloud-based facilities management solution that uses IoT to automate core operations and compliance.
Ideal For
Organisations looking to use IoT to automate core operations and enhance HSE compliance
Pricing
From £125 per month
Cleverly
The Product
A fully-featured CAFM solution with self-service workflow automation and consolidated multi-channel communication.
Ideal For
Small to medium-sized organisations looking to automate core FM operations and consolidate communications
Pricing
From £999 per month
Snapfix
The Product
An image-first task management solution with embedded messaging.
Ideal For
Organisations looking for a highly visual task management & building maintenance solution
Pricing
From £8.50 per month
MaintainX
The Product
A self-service facility and maintenance management solution with a library of customisable processes and integrated messaging.
Ideal For
Organisations looking for a self-service facility and maintenance management solution that can be easily scaled
Pricing
From £13 per user, per month
Concerto
The Product
A consolidated, compliance-centric platform for large scale facilities management.
Ideal For
Facility, estate and portfolio management in highly regulated industries and environments
Pricing
From £1,200 per month
Planon
The Product
A comprehensive platform for managing, improving and optimising extensive property portfolios.
Ideal For
Large to enterprise-size organisations planning or undertaking portfolio-scale smart building and sustainability transformations
Pricing
From £35,000 per annum
Infraspeak
The Product
A dynamic asset, facility and maintenance management platform for facility managers and FM service providers.
Ideal For
Asset-intensive organisations looking to centralise and simplify their entire facility management workflows.
Pricing
From £29 per user, per month
Key Capabilities & Features of Building Maintenance Software
- Improve workflow and communication between maintenance personnel and field workers
- Track job management and work order progress in real-time on a mobile app
- Create and track digital maintenance checklists or forms
- Generate building inspection reports and access them in a shared mobile app
- Create and manage planned preventive maintenance (PPM) workflows and tasks
- Use a planned and shared calendar to assign workers
- Send and receive push notifications and alerts for when maintenance tasks are overdue or complete
Types of Building Maintenance
Routine Building Maintenance
Routine maintenance follows a predetermined checklist encompassing daily, weekly, monthly, and yearly tasks. Although building maintenance predominantly surrounds hard FM tasks, routine maintenance includes a majority of soft FM tasks such as cleaning, waste management, refilling vending machines, and pest control.
Routine checks and inspections would also be performed to monitor building functions and appearance, highlighting any further maintenance that is required.
Preventive Building Maintenance
Preventive maintenance – or PPM in facilities management terms – is used to proactively track and manage maintenance activities to avoid unexpected building maintenance failures. As well as saving money, a preventative maintenance approach helps team members do their jobs more effectively and involves much less stress all around.
Inspecting water pipes regularly is an example of where it pays to plan ahead. A leaking pipe, left unchecked, can cost businesses 1,000 litres of water an hour, equating to £26,000 over a year.
Proactive maintenance gives a better understanding of when equipment, parts, and systems need to be repaired or replaced. Building managers can then plan for work to be undertaken at the least disruptive times and that the work is carried out cost-effectively.
For instance, if the power-assisted revolving door at the building’s entrance is coming to the end of its useful life cycle, a work order is created to replace it.
Part of preventive maintenance involves predictive testing and inspection. Predictive testing includes ultrasonic sound analysis to help spot leaks, infrared thermography scans to identify heat build-up in electrical equipment, oil analysis, and vibration analysis of parts.
Reactive Property Maintenance
Reactive maintenance is deployed in a bid to save time and money. It is a maintenance strategy that initiates maintenance only when maintenance is required.
However, by choosing a reactive approach to maintenance you may find that the budget you’ve set aside quickly becomes saturated. Although a reactive maintenance approach can suit smaller operations that rely less on asset uptime, it is typically a strategy that can prove costly.
- High Building Maintenance Costs: Having a reactive maintenance plan means assets and infrastructure aren’t regularly checked. Meaning wear, tear, and minor repairs aren’t caught and acted upon before they fail. Resulting in high emergency repair costs that aren’t budgeted for. Take roof maintenance for example. The roof is the most vulnerable part of a building, being subject to year-round weather conditions and high traffic if relying on tradespeople to carry out services that require roof access. A leaky roof can mean damage to valuable contents inside, not to mention structural damage elsewhere.
- Increased Equipment Downtime: In an office building, a roof in need of repair can cause chaos for workers. While an HVAC system breaking can result in the need to send staff home. Major repairs like these are costly to get fixed quickly and may cause significant downtime. Not to mention causing an unsafe and unproductive building environment for occupants. Without a proactive approach to maintenance, unplanned downtime of essential equipment is inevitable.
- Dealing With Stress and Backlog: Reactive maintenance work can cause stress for maintenance technicians who find themselves under pressure to get the problem resolved quickly. Additionally, a reactive approach can mean a backlog in other less-important maintenance jobs, causing annoyance and frustration elsewhere among the people who use the facility.
The Importance of Embracing Building Maintenance
Building management protocols are essential for property owners. They allow buildings, equipment, and other assets to be kept in optimal working condition and help to plan building layouts, maximise space management, and prioritise occupant safety. Ensuring building maintenance tasks are properly tracked and managed is a major contributing factor in the upkeep of a property.
Building maintenance incorporates several hard and soft FM services. Soft FM services include grounds maintenance. Hard FM services make up maintenance tasks such as air conditioning/HVAC maintenance and energy maintenance management/tracking.
There are several types of building maintenance approaches. Some types provide time-saving and cost-effective benefits such as PPM and routine maintenance. Other types, such as reactive maintenance, have the opposite effect.
Whatever approach a building manager takes, implementing a building maintenance plan has several benefits:
- Saving on energy usage by incorporating sensor trackers and real-time analytics
- Minimising downtime of equipment that may impact occupant safety or productivity
- Reducing emergency repair costs through preventive maintenance plans
Find the Best CAFM Solution For Your Building Maintenance Requirements
What Type of Facilities Do You Manage?
Properties to Benefit From Building
Maintenance Software
- Schools
- Commercial properties
- Offices
- Public buildings
- Apartments, flats and housing buildings
- Hospitals and healthcare facilities
- Hotels and rentals
How Much Does Building & Property Maintenance Software Cost?
The cost of Building Maintenance Software varies based on requirements, capabilities, and deployment. In a generic sense, building maintenance tools start at as little as £8.50 per month, per user like SnapFix and go up to as much as £1200 per month for a complex system designed for multiple properties, like Concerto or Planon (From £35,000 per annum).
For small operations, some companies offer free Building Maintenance Software solutions for a limited time before paying a monthly or yearly fee (also called free trials).
Who Are the Users of Building Maintenance Tools?
- Maintenance managers
- Property landlords
- Building owners
- Caretakers
- Contractors/Outsourced teams
- Field workers
- Technician leaders