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What Is Enterprise Resource Planning (ERP) Software?
ERP Software offers planning, workflows, data management and reporting across complex business operations.
Implemented and integrated correctly, ERP Software acts as a single source of truth as it holds data about prospects, customers, production, operations, logistics, after sales, human resources and finances of a company.
A modern cloud-based ERP system enables businesses to:
- Use ERP planning engine to model multiple financial, operational, supply chain, workforce and sales order scenarios.
- Use data and forecasting capabilities to optimise procurement of materials and labour.
- Interlink accounts with sales, procurement, supply chain and human resources.
- Improve project management by using data and analytics from finance, human resources, sales and supply chain departments.
- Develop, monitor and control individual, team and business-level compliance adherence.
- Use ERP analytics to make decisions on KPIs, changing structure, Growth and overall optimisation decisions.
Below are the typical deliverables of an ERP Software.
- Real-time cash flow and P&L visibility. Month-end close times are improved by 30- 50%
- Purchase order cycle times enhanced by 25%
- Order fulfilment errors reduced by 90%
- Payroll accuracy is often maintained at 99%
- Production planning accuracy increased by 25%, and manufacturing cycle times reduced by 10-15%
- Warehouse picking accuracy is often at 99%
- Custom reporting time reduced by 50-70%
- 60-80% of manual data entry is eliminated
What Do You Need An ERP Software For?
11 Best ERP Software Solutions For 2025
Oracle Netsuite ERP | Best For: Organisations seeking a scalable, cloud-based ERP Software needing fast deployment Core Modules: Financial Management, CRM, Inventory Management, Connector, Commerce, HRM, Supply chain Industry Fit: Education, Energy/Utilities, Financial, Healthcare, IT, Manufacturing, Retail, Transportation & Logistics, and Distribution Implementation Timescale: 24 hours to 4 weeks |
See If Oracle Netsuite Is Right For You |
Winman ERP | Best For: Manufacturing and distribution businesses needing a fully integrated system Core Modules: Product data management, CRM, Warehouse management, Project management, Supply chain, Financial management, Retail management, Business intelligence, HR Industry Fit:Manufacturing, Distribution, Wholesale, Food and Beverage, Pharmaceuticals, and Furniture Manufacturers Implementation Timescale: 3 months to 9 months |
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IFS ERP | Best For: Complex, asset-intensive industries operating across multiple sites and business units Core Modules: Manufacturing, Suppy chain, Finiancial management, Procurement, CRM, Commerce, Human capital management Industry Fit:Aerospace, Defense and Security, Energy, Engineering, Construction and Operations, Logistics and Distribution, Manufacturing, Oil and Gas, Telecommunications, Utilities Implementation Timescale: 3 months to 9 months |
See If IFS Is Right For You |
Statii | Best For: SME manufacturers needing an affordable, customisable ERP/MRP solution to replace spreadsheets Core Modules: Manufacturing, Finiancial management, Procurement, CRM, Sales, Inventory management, Order management Industry Fit:Metal Manufacturing, Wood Manufacturing, Plastic Manufacturing, Industrial Machinery and Components, Engineering, Construction and Operations Implementation Timescale: 7 days to 4 weeks |
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Infor CloudSuite Food and Beverage (ERP) | Best For: Organisations in the food and beverage industry requiring compliance with safety and quality standards Core Modules: Manufacturing, Forecast and demand planning, Production planning, Supply chain management, Recipe management, Product lifecycle management Industry Fit:Dairy, Animal Feed and Pet Food, Beverages, Grains and Cereals, Meat, Poultry and Fish, Bakery and Confectionery, Agricultural Produce, Fruits and Vegetables, Food Ingredients Implementation Timescale: 3 months to 1 year |
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Enapps | Best For: SMEs needing a customisable, modular ERP Software with flexibility and tailored configurations Core Modules: Accounting, CRM, Sales, Product configurator, Purchasing and warehouse, Manufacturing, E-commerce, HR Industry Fit:Manufacturing, Construction, Engineering, Distribution, and Service & Maintenance Implementation Timescale: 4 weeks to 9 months |
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Xpedeon | Best For: Construction and engineering firms needing a single platform to connect sites, departments, and supply chain operations Core Modules: Accounting, Supply chain, ETO manufacturing, CRM, HR and payroll, Warehouse management, Contract management, Subcontractor management Industry Fit:Construction and Engineering, General Contractors, Specialist Contractors, Real Estate, and Property Developers Implementation Timescale: 4 weeks to 3 months |
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Flowlens MRP and ERP Software | Best For: Equipment and device manufacturers wanting integrated CRM, production control, and service management in one system Core Modules: Manufacturing, CRM, Inventory management, Financial management and integrations, Work order management Industry Fit:Original Equipment Manufacturing, Equipment Reselling, Parts and Materials Supply, Industrial Machinery and Components, Manufacturing Implementation Timescale: 4 weeks to 3 months |
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MRPEasy | Best For: Small manufacturers (10–200 employees) seeking an affordable, easy-to-implement solution with integrated CRM and accounting Core Modules: Product planning, Material planning, Inventory control, Sales, Procurement, Financials Industry Fit:Manufacturing, Aerospace & Defense, Automotive, Chemical, Energy/Utilities, Food and Beverage, Healthcare, Packaging, Pharmaceutical, and Wholesale Distribution |
See If MRPEasy Is Right For You |
RamBase Cloud ERP Software | Best For: Small manufacturers (10–200 employees) seeking an affordable, easy-to-implement solution with integrated CRM and accounting Core Modules: Sales, Procurement, Production management, CRM, Logistics management, Financial management, HRM Industry Fit:Manufacturing, Electronics, Wholesale Distribution, Automotive, Oil and Gas, Industrial Machinery and Equipment, High Tech and Electronics Implementation Timescale: 3 months to 9 months |
See If Rambase Is Right For You |
What Do You Need An ERP Software For?
Top 6 Reasons to Implement an ERP Software
1. Teams Are Operating in Silos
The biggest challenge facing growing businesses is siloed data and departmental isolation. This is caused by teams using different tools and incompatible systems. For instance:
- Sales teams rely on CRM systems like Salesforce or HubSpot
- Operations departments depend on Excel spreadsheets
- Finance teams use accounting platforms such as Sage or QuickBooks
- Inventory management occurs through spreadsheets or warehouse systems
- HR departments keep employee data in HRIS systems
This results in fragmented data and significant business risks, with companies losing 20-30% in revenue every year because of inefficiencies linked to data silos. ERP Software replaces disconnected tools and eliminates silos by creating a unified data architecture. It allows all departments to work from a single, consistent data source, meaning:
- Sales orders automatically trigger inventory allocation and production scheduling
- Financial transactions update in real time
- Inventory levels are reflected immediately in sales systems
- Management receives consistent reporting across all functions
2. Planning Is Reactive, Not Proactive
Without an integrated ERP system, businesses often operate in a state of constant reactivity, addressing problems only after they occur rather than preventing them. This impacts inventory stockouts, equipment maintenance, staff scheduling, supplier negotiations, and more.
Modern ERP Software introduces planning tools such as:
- Demand forecasting: AI and predictive analytics tools analyse historic data, trends, and market indicators to predict future demand
- MRP: Automatically calculates material needs based on production timelines and lead times
- Capacity planning: Optimises resource allocation regarding facilities, equipment, and staff
- Scenario planning: Generates what-if scenarios to analyse potential outcomes based on data and assumptions
3. Reporting Is Slow and Inaccurate
In the absence of software, reporting involves compiling information in spreadsheets, taking data from multiple sources, and attempting to draw insights from incomplete or outdated data. This causes delays and errors that essentially undermine decision-making.
Instead, an ERP system will streamline reporting across multiple departments and dimensions, taking into account time periods, location, products, customers, and operational metrics. This enables faster, more reliable decision-making. It transforms reporting with:
- Real-time Dashboards: KPIs update automatically as business processes occur
- Role-based Analytics: Users see relevant metrics that are related to their responsibilities
- Automated Report Distribution: Reports are generated and distributed automatically
- Mobile Access: Decision-makers access current data from any location
- Predictive Analytics: ML algorithms identify trends and potential issues before they occur
4. Finance and Operations Processes Are Disconnected
The disconnect between finance and operations departments can create data blind spots that impact cash flow, profitability analysis, and strategic planning and forecasting. This leads to:
- Inability to determine the accurate cost per unit
- Difficulty distinguishing between committed and available budgets
- Outdated profit and loss (P&L) statement
- Uncertainty about actual inventory levels
ERP Software integrates finance and operations processes in real time, creating a financial system that reflects real business activity, including processes such as:
- Operational activities are updated immediately on financial records with automated journal entries
- Inventory movements adjust the cost of goods sold
- Purchase orders automatically update budgets and cash flow projections
- Sales and delivery data synchronise with invoicing
5. Operational Complexity As the Business Grows
Rapid growth can often expose limitations in business processes. Disconnected systems, bottlenecks, and manual processes become more evident, ultimately constraining scaling.
Enterprise Resource Planning Software provides the capabilities to address the concerns when expanding, such as:
- Automating workflows and reducing manual tasks
- Providing user role management to maintain security and access control
- Monitoring departmental performance to identify capacity constraints
- Enabling seamless integrations of enterprise applications
- Offering a modular architecture for greater precision when adding and removing modules
6. Compliance and Auditing Challenges
Industries such as manufacturing, construction, distribution, food and beverage, and healthcare face strict regulatory demands. To keep on top of compliance and regulatory demands, organisations require a sophisticated documentation and tracking workflow.
Enterprise Resource Planning systems provide audit-ready features by default, including:
- Automated audit trails and version control
- Time-stamped digital approvals
- Role-based access permissions
- Historical change logs and audit trails
- Built-in compliance modules for ISO, OSHA, HACCP, GDPR, FDA, HMRC, and more
These tools simplify compliance and enhance credibility with auditors, insurers, and business partners.
Key ERP Software Features and Modules
Planning Engine Is Used For:
- Financial planning
- Materials and Labour planning
- Supply chain planning
- Workforce planning
- Warehouse planning
- Logistics planning
Accounting and Budgeting finds its use in:
- CAPEX (Capital Expenditure) budgeting
- OPEX (Operational Expenditure) budgeting
- Buffer budgeting for unknowns in a fiscal year
- International Financial Reporting Standards Foundation (IFRS)
- Financial Accounting Standards Board (FASB)
- Generally Accepted Accounting Principles in the United States (GAAP)
- HGB in Germany and PCG in France
- US Securities and Exchange Commission (SEC)
- European Securities and Markets Authority (ESMA)
Workforce Management Is Used For:
- Hiring
- Human resource management
- Employee well-being monitoring
- Human resource upskilling
- Managing internal and external workforces on site, plant, or other locations
- Assigning workforces to a project
- Time and labour management
- Define permit-to-work conditions
- Monitor health and safety conditions in the workplace
Project Management is used for:
- Internal project management
- Acquisition projects
- Departmental projects
- Strategic projects
- Change management
- Short-term projects
Risk Management is often used to:
- Document risks
- Grade risks
- Project Risks
- Navigate risks with risk mitigation actions
- Correlate risk dependencies
- Fully understand the detailed impact if the risk events happen
Compliance Management is used for:
- Define internal and external compliance factors
- Understand planned vs actual compliance
- Understand non-compliant areas
- Procedure to adopt if compliance is not met
Supply Chain Management is used for:
- Map the process from the production of goods to the delivery of goods
- Adjust for just-in-time (JIT) availability of raw materials
- Interlink between supply chain production processes
- Define parameters of goods/raw material acceptance
Compare the UK’s Best Enterprise Resource Planning Software
Typical ERP Software Costs and ROI
The Total Cost of Ownership (TCO) of the ERP implementation process lies in direct, indirect and hidden costs. Understanding these costs is not only critical for accurate budgeting but also for setting realistic return on investment (ROI) expectations.
These cost components consist of five sections:
1. ERP Software Licensing and Subscription Fees
The typical cost range for licensing and subscription is £10,000 to £100,000 per annum. That includes fees for individual user licences, modules, add-ons, and data storage. These fees would depend on the deployment model, most commonly on-premise ERP or cloud ERP:
- Cloud ERP Software: Modern systems operate on a subscription basis, charging a monthly fee per user, typically between £50 and £150. Additional charges may apply for extra modules or API usage.
- On-Premise ERP: This model requires a one-time licence fee, often ranging from £20,000 to £100,000 or more, along with annual maintenance contracts, which usually cost 15 to 20 per cent of the original licence fee. On-premise ERP systems also require servers, storage, network infrastructure, cybersecurity, and IT personnel.
2. Implementation and Configuration
Each ERP implementation process is unique, as every organisation has its own data structure and integration requirements. This is reflected in the costs, which typically range from £15,000 to £250,000, although they can be ongoing and exceed this amount.
Implementation costs reflect the level of customisation and expertise required to configure a system correctly. When planning, keep in mind:
- Implementation timescales can take anywhere between 3 months and 36 months, depending on customisation and complexity
- Implementation consultants charge £800 to £1,500 per day
- Data cleansing and migration from legacy systems increases the complexity of implementation
- Integrations with CRM, payroll, and eCommerce systems may require bespoke development
- Industry-specific systems with unique modules may take longer
3. Training and Change Management
Investing in training is critical to ensure Enterprise Resource Planning Software adoption and success. Without it, users may revert to legacy systems or manual methods such as spreadsheets. Training will focus on:
- Role-specific programmes for executives and end-user training
- Developing internal champions to support ongoing learning
- Measuring user adoption and improving training strategies
- Recording training sessions for future use and onboarding
Training costs consist of materials, onboarding programmes, ongoing support, and change management consultants. These costs range between £5,000 and £50,000.
4. Support, Maintenance, and Upgrades
On average, support, maintenance, and upgrades for an ERP system cost 15-20% of the annual licence fee. This includes technical support, bug fixes, system updates, and performance monitoring, which differ for deployment types:
- For cloud ERP Software, support and upgrades are generally included in the subscription fee
- For on-premise ERP, this is a separate recurring expense to access software updates and vendor support
Data migration is also included in these costs and can be significant in terms of time and costs depending on legacy system mapping, custom integrations, data cleansing, and historical data requirements.
5. Add-Ons and Custom Integrations
Out-of-the-box Software may not provide the modules and capabilities required for all business processes. To combat this, organisations will spend on custom-built modules and external system integrations.
For cloud systems, this will cost between £2,000 and £15,000 per annum. For on-premise ERP solutions, the upfront costs range from £25,000 to £100,000.
Calculating Return on Investment From ERP Software
ROI post-implementation is realised through improvements in the following areas:
- Labour and productivity gains
- Inventory optimisation
- Reduced downtime and maintenance costs
- Improved financial control
- Compliance and risk reduction
To calculate ROI, the standard formula is: ROI (%) = ((Total ERP Benefits – Total Costs) ÷ Total Costs) × 100. Total ERP benefits are tangible gains like increased revenue, reduced downtime, and cost savings. Total costs include all direct and indirect costs like licenses, implementation, and training.
As an example, if an ERP system delivers £55,000 in benefits in the first year and costs £47,000 to implement, that would be an ROI of 17%.
Most businesses begin to realise measurable ROI between one and three years after implementation. The average ROI for Enterprise Resource Planning Software is approximately 52%, with 82% of enterprises achieving positive ROI within three years.
5 Popular ERP Hosting and Deployment Options
From project drivers to budget allocation, the ERP implementation process is complex. It involves picking the right methodology approach; waterfall or agile? As well as knowing what strategy best matches your requirements; big bang, phased, parallel, or hybrid?
The answer to these implementation-driven questions depends on the type of deployment.
Cloud ERP/SaaS (Public or Private)
Cloud ERP Software are by far the most popular deployment type, with 86% of digital finance leaders claiming a cloud-first mindset. Cloud ERP is a software package that resides on a server and is accessed via the internet and by paying a subscription service model to the provider (also known as software-as-a-service). There are two types of Cloud Software models:
- Public: All infrastructure is owned and operated by a third-party vendor operating a multi-tenant subscription model.
- Private: A cloud model owned by just one company, as opposed to multiple, with the infrastructure either on-site within a company’s firewall or off-site in a company-owned data centre.
On-Premise ERP Solution
A company operates and maintains its own software and hardware infrastructure on-site. ERP Software is installed on in-house servers and all infrastructure assets – including licenses – are exclusively owned by the company.
Hybrid Cloud ERP
A combination of public and private cloud models offers a mixture of advantages. Private cloud provides ownership and security, while public cloud models offer ease of implementation and scalability, particularly with data storage and computing requirements.
Deployment Type | Advantages | Challenges | Best for |
---|---|---|---|
Cloud ERP Software | No on-site infrastructure to maintain, Quick installation time, Low up-front costs | System security, Control of data, Control of updates | SMBs and businesses switching from outdated, expensive on-premise systems |
On-premise ERP | Complete ownership and control, High level of customisation | Large upfront hardware and real-estate costs, Responsible for data security, Long implementation times | Large, multi-national enterprise organisations with the space and facilities to house on-premise infrastructure |
Hybrid Cloud ERP | Control over data and systems, Security of third-party provider, Quick installation times | High hardware costs, Complex integration of both public and private systems | SMBs and large organisations with the real estate for hosting on-premise hardware but the flexibility to run processes from a third-party vendor. |
Specialised (Industry)
Specialised Enterprise Resource Planning systems are customised to provide features and capabilities targeted at specific niche operations and industries. For example, while a Distribution ERP system will have generalised features for finance and HR, it will provide more specialist features for distribution activities like order fulfilment, warehouse management, and demand forecasting.
Two-Tier Deployment
A two-tier approach is deployed when a core ERP system (Tier 1) is either overly complex or doesn’t provide the specialised requirements of business subsidiaries. Therefore, instead of all regions and subsidiaries using one core system, organisations will deploy another ERP Software (Tier 2).
9 Step Proven Framework for Selecting and Implementing ERP Systems
Selecting and implementing ERP Software is a strategic decision that impacts every aspect of your organisation. It affects operations, finance, employee workflows, customer service, and long-term scalability. Successful ERP adoption involves aligning technology with business goals and managing change across people, processes, and systems.
To avoid costly implementation failure, use this step‑by‑step checklist to guide your Enterprise Resource Planning Software purchasing decision.
Step 1: Assess Your ERP Software-Readiness
Before engaging vendors, determine whether your operational needs and growth trajectory warrant ERP investment. To do so, perform a current state analysis:
- Are critical processes managed via spreadsheets or disconnected systems?
- Do planning, ordering, or reporting processes suffer delays or errors?
- Are departments duplicating work due to a lack of system integration?
- Is real-time visibility into financial and operational data limited?
- Is business growth outpacing the capacity of current systems?
Step 2: Build a Cross-Functional ERP Software Selection Team
Selection should involve more than just IT and finance teams. As ERP systems serve almost all departments, your evaluation team should reflect a wide range of perspectives.
Recommended stakeholders include:
- Finance: Oversees budgeting, reporting, and compliance
- Operations: Understands real-world workflow challenges
- IT: Manages integration and system architecture
- Procurement and Inventory: Engages with supply chain systems
- Leadership: Ensures strategic alignment and change support
- End Users: Offers practical insights and promotes adoption
Step 3: Map Existing Processes and Identify Pain Points
ERP Software implementation should improve existing workflows, not replicate outdated ones. Begin by mapping your current state:
- Document current business processes across all departments
- Identify operational challenges, bottlenecks, and data silos
- Map data flows between existing systems
- List all current systems and applications in use, alongside license fees
Step 4: Define Functional, Technical, and Industry-Specific Requirements
With a full understanding of your operations, define your requirements in three categories.
Functional Requirements:
- Finance and account management (general ledger, accounts payable/receivable, budgeting)
- Inventory and supply chain management
- Sales, CRM, HR, payroll, and procurement
- Manufacturing or service delivery processes
Technical Requirements:
- Cloud or on-premise deployment
- Integration with existing systems (CRM, eCommerce, payroll)
- Data migration and configuration needs
- User access permissions and system security
Industry-Specific Needs:
- Compliance (e.g. ISO, MTD, GDPR, FDA)
- Traceability and lot tracking
- Job costing and work-in-progress tracking
- Field service or asset scheduling
Step 5: Understand ERP Software TCO Against Your Budget
ERP Software is a long-term investment. Your decision must take into account all direct and indirect costs, not just the upfront software cost. Consider TCO factors like:
- Licence or subscription fees
- Implementation, training, and support
- Custom integrations and add-ons
- Maintenance, upgrades, and system management
- Downtime or productivity impacts during go-live
Step 6: Shortlist ERP Software Vendors and Book Demos
With your requirements in hand, engage with 4–6 ERP Software vendors and request tailored demonstrations. Avoid generic demos and ask each vendor to show how their system handles your processes and pain points.
In demos, look for:
- User interface and ease of use
- Flexibility in workflows and reporting
- Depth of automation and integration
- Customisation vs configuration (and what that means for cost)
- Relevant industry experience
Once you’ve scored vendors, gathered feedback, reviewed demos, and understood costs, it’s time to make a decision. When selecting your Enterprise Resource Planning system, ensure you:
- Align with a vendor experienced in your industry and business size
- Validate the vendor’s post-sales support and upgrade roadmap
- Secure buy-in from leadership and end users
- Prepare for change management as much as for technical setup
Step 7: Plan For ERP System Implementation
Implementation timeframes range from 3 to 36 months, depending on complexity. Planning is essential. Key planning components include:
- Appointing a clear project owner and governance team
- Deciding between phased vs big-bang rollout (pilot with one department or site first)
- Defining a realistic timeline with defined milestones
- Preparing a data migration plan with cleansing and validation
- Communicating strategy across departments
- Designing a training and change management plan
- Developing integrations with existing systems
Step 8: Train Users and Drive Change
Even the best ERP system will fail if users don’t understand or adopt it. Proper training is critical to ensure adoption. Training best practices include:
- Role-based training (finance, warehouse, operations, etc.)
- Hands-on testing environments (sandbox systems)
- Creating super-users to support departments
- Documenting guides for each process
- Encouraging feedback and iterative learning
Step 9: Go Live and Monitor Performance
A successful go-live is just the beginning. To achieve ROI, track the impact of ERP against your pre-defined KPIs. Post-go-live priorities should be to:
- Track system performance and user engagement
- Offer dedicated support for the first four weeks
- Log early wins and troubleshoot issues
- Measure success using KPIs (report generation time, stock accuracy, invoice turnaround, labour hours saved, order error rates, etc.)
- Fine-tune system configuration as and when needed
- Document lessons learned and best practices
Compare the UK’s Best Enterprise Resource Planning Software
Industry-Specific ERP Software Solutions
Manufacturing
Manufacturing ERP systems help manufacturers plan and schedule production, improve product quality, leverage product lifecycle management, optimise supply chain planning, and gain accurate inventory control.
Accounting and Financial
Enterprise Resource Planning systems are used by financial services to control risk management, plan for “what-if” scenarios, secure data management, and track custom relationships.
E-Commerce and Retail
Retailers utilise e-commerce integrations and ERP modules such as order management, warehouse management, customer tracking, and supply chain management to improve control of sales and the customer experience.
Construction and Engineering
Construction and engineering operations use integrated enterprise applications to track and assign sub-contractors, control the inventory of building materials, plan for resource allocation, and improve project management on a large scale.
Wholesale and Distribution
Wholesaler and distributor ERP systems combine warehouse management, order management, demand forecasting, logistics and shipping, and customer management.
Food and Beverage
Tailored food and beverage ERP tools use information to analyse and improve food waste management, recipe management, ingredient tracking, and allergen and dietary safety compliance. As well as using warehouse and inventory management modules for storing products with temperature, weight, and date requirements.
Small Business
Just by the name “enterprise resource planning”, small businesses might think that it is not for them. Yet, any size of business looking to develop and grow in a structured and integrated manner will find that adopting ERP Software creates value and helps it grow in the market.
Supply Chain Management
Enterprise Resource Planning Software can improve all five stages of the supply chain, driving better business efficiency and management of assets to improve the resiliency of an organisation as it grows or meets changing market conditions.
Popular ERP FAQs
How Much Does an ERP System Cost?
- £2,000 to £15,000 for small business ERP Software.
- £15,000 to £50,000 for medium businesses with simple requirements, light customisation and straightforward integration requirements.
- £50,000 to £150,000 for medium businesses with customisation and integration requirements.
- £150,000 to £1,000,000 for medium businesses with complex requirements, bespoke development, customisation and two-way (bespoke) integration.
- £1,000,000 to £10,000,000 for enterprise businesses that have simpler processes.
- £10,000,000+ for enterprise holding companies with multiple businesses/subsidiaries and complex processes.
How Long Should It Take to Implement ERP Software?
The duration of implementation hinges on several factors, but on average can take anywhere between 3 months to 3 years. This timescale largely depends on the size of a company:
- 3–6 months: Small businesses who opt for an out-of-the-box cloud solution
- 6–9 months: Medium businesses that require a slightly more customised system
- 9–18 months: Large organisations with over 1000 users and requiring multiple module integrations
- 18–36 months: Multinational enterprises that have multiple subsidiaries and therefore may require a two or three-tier deployment
As well as considering the time of an ERP deployment’s lifecycle (planning, design, transition, testing, and post-analysis), other factors play a role in how long implementation can take, including:
- Required customisations
- Complexity of a system
- Migration of existing data from legacy systems
- Required user training
- Deployment type (cloud, on-premise, or hybrid)
How Can You Use Reviews To Shortlist ERP Software?
ERP Software reviews can be useful, but genuine reviews can be very hard to find. The BBC reported that the authorities investigated fake online reviews on major websites.
The trouble is, review websites are completely disconnected from the Software purchase cycle. They have no understanding of the purchase, implementation, or buying process of ERP Software. They are simply collecting the reviews. Hence, it becomes very easy to game the Enterprise Resource Planning Software reviews.
Literally, anybody can post a review.
Nobody likes to post reviews, so review websites often end up paying for them. This makes it very difficult to trust these reviews. As a result, the chances of finding a negative review are significantly reduced.
Another major issue with reviews is that they are statistically insignificant. The number of reviews available is not a true representation of the Software.
SAP, for example, has only hundreds of reviews despite having 25,000 customers globally. Statistically, fewer than 0.01% of SAP’s customers have left a review.
In essence, genuine reviews for ERP Software are difficult to find, and you are unlikely to encounter any bad reviews online.
There are two ways to identify reviews of ERP Software:
- Look at testimonials, case studies, or success stories featured on a shortlisted Software vendor’s profile or website. Since this information is available directly from the vendor, it is likely to be genuine.
- The best way to identify genuine reviews is to speak with the support team of your shortlisted Software vendors. Support teams often provide clear insight into which areas of the product require more support, what types of customers the ERP Software suits best, and they may suggest best practices to avoid pitfalls.
Always speak with both satisfied and unsatisfied customers of your shortlisted products. That is the best way to uncover the right fit for your business.
Will an ERP System Integrate With External Applications and Existing Software (Like CRM, E-Commerce, Payroll, etc.)?
Yes, modern ERP systems are designed to integrate easily with commonly used business tools. These include CRM, HRM, inventory and WMS, e-commerce platforms, and payroll.
There are three main methods of integration: native/pre-built, iPaaS/middleware, and point-to-point/custom APIs and SDKs.
Although seamless integration is common, it also depends on the configuration of external applications and a vendor’s capabilities. If integration is a key factor in your ERP software decision-making, be sure to consider:
- What connectors or pre-built integrations are provided
- Whether the system supports custom-built application integrations
- Will you will receive real-time data synchronisation across all applications connected to your ERP
- Whether integrations incur extra costs
- How long it will take to connect existing applications with the Enterprise Resource Planning system
- Who manages the integration process
How Best To Compare ERP Software Options?
Most businesses looking to compare ERP Software tend to focus primarily on the products themselves. Typically, features and pricing are the initial points of comparison.
However, in addition to features and prices, there are four additional factors that should also be evaluated:
- Implementation success and onboarding programmes: Assess the vendor’s track record, typical implementation timelines, and the quality of onboarding support they provide.
- Support quality: Evaluate the available support channels, average response times, and the technical proficiency of the support team.
- Product evolution: Review how frequently the vendor releases updates and new features to ensure the software continues to meet evolving business needs.
- Team stability: Vendors with low staff turnover often indicate strong internal management and can offer more consistent long-term support.
Phased implementation and collectively agreeing on the must-have features often ensures swift adoption of the chosen ERP system.
Who Are the Primary Users of ERP Software and How Do They Apply It?
Executive Leadership (CEO, COO, MD)
- Monitor real-time dashboards tracking sales, margins, inventory value, and cash flow
- Generate comparative reports by region, business unit, or time period
- Review high-level KPIs, including on-time delivery rates, gross profit per product, and working capital status
- Use forecasting and scenario planning tools to model growth strategies and risk mitigation
Finance Teams (FD, CFO, Accountants)
- Automate invoice generation, payment tracking, and bank reconciliation
- Close month-end and year-end accounts efficiently with minimal manual intervention
- Create and manage budgets, monitor cash flow, and forecast revenue and expenditure
- Conduct internal audits using built-in traceability, document history, and version control
Operations Managers
- View real-time job schedules and allocate labour or machine capacity accordingly
- Track production status and identify operational bottlenecks
- Monitor material availability and enable just-in-time inventory ordering
- Analyse production throughput, waste rates, and downtime metrics
- Log resource usage directly into the system for accurate cost accounting
Supply Chain and Procurement Teams
- Set automated reorder points based on stock levels and lead times
- Approve purchase orders, track supplier deliveries, and manage order discrepancies
- Evaluate supplier performance across cost, delivery reliability, and quality
- Manage vendor contracts, catalogue pricing, and payment terms
- Link purchase orders to goods receipts and supplier invoices for seamless processing
Field Service and Maintenance Teams
- Access scheduled maintenance tasks on mobile devices while on-site
- Record job status, time spent, and parts used during service calls
- Review asset history to identify recurring faults and optimise maintenance schedules
- Trigger urgent work orders for reactive maintenance when issues are reported
- Sync task completion data with finance for billing or cost recovery
Warehouse and Inventory Teams
- Use barcode or RFID technology to manage stock movements in real time
- View live inventory levels across all storage locations, bins, and batches
- Conduct cycle counts and update inventory to reflect actual quantities
- Allocate stock efficiently to sales or production orders
- Identify expired or damaged stock and flag it for review or disposal
Sales and Customer Service Teams
- Check real-time stock availability before confirming customer orders
- Access customer profiles, order history, payment status, and contact preferences
- Convert quotes to orders and generate invoices in a single workflow
- Track delivery status and respond to customer enquiries with accurate updates
- Apply authorised pricing, discounts, or promotions based on defined rules
Human Resources and People Teams
- Manage employee records, payroll, timesheets, and leave schedules in one system
- Track absences, shift patterns, and workforce availability
- Automate tax calculations, statutory deductions, and payslip generation
- Assign mandatory training, record certification status, and ensure compliance
- Analyse staffing costs across departments, roles, and locations
IT and Digital Transformation Leaders
- Define user roles, permissions, and access controls to ensure data security
- Integrate ERP software with existing systems such as CRM, eCommerce, and BI tools
- Monitor system performance, manage backups, and ensure cybersecurity
- Plan and execute system upgrades, patches, and custom configurations
- Extend functionality using APIs and compatible third-party solutions
ERP Software Implementation & Industry Guides
What Is ERP Integration: Understanding the Methods, Benefits & Risks Involved
ERP integration is the process of feeding your Software with the data provided by current business day-to-day operational applications. But, for successful integration, there are several methods, process, and challenged to be wary of.
ERP Implementation: Costs, Timelines and Proven Steps for Success
For a business to succeed with the implementation of a modern systems, and avoid an expensive crash-and-burn, there is a 9-step process.
ERP vs. CRM: Differences, Similarities and Knowing Which System to Choose
CRM and ERP are the heavyweight tools of the corporate software world. Both boost revenue and improve business performance, but they go about it in very different ways.
What’s the Difference Between ERP and MRP?
Businesses have moved on from a material world to one of data insights and analytics. That’s where Enterprise Resource Planning improves on the traditional use of manufacturing resource planning, otherwise known as MRP. However, MRP’s dominance in the world’s factories and production facilities challenges the need for ERPs and potentially greater IT complexity.
The Perks & Potential Risks of ERP HR Module Integration
As the Enterprise Resource Planning (ERP) market size reaches its expected $49.5 billion worth, organisations are understanding the advantages of integrating all business processes through ERP Software modules, one being a HR Module.
How the Integration of AI in ERP Is Empowering Better Decision Making
The integration of Artificial Intelligence (AI) in Enterprise Resource Planning Software is widespread, with 65% of CIOs integrating AI into business systems in 2022. As of 2024, one in six UK businesses has adopted artificial intelligence technology, with most citing ‘data management and analysis’ as the primary reason. This makes the combination of AI and ERP fitting and somewhat limitless.