MaintMaster

Asset Management

• Easily import asset information from Excel spreadsheets and CSV files.
• Create a detailed asset register that includes:
  • Basic information (e.g. ID, description, serial and model number)
  • Asset types and categories
  • Locations and sub-locations
  • Hierarchical relationships and dependencies
  • Associated spare parts/bill of materials information
  • Current and future/recurring work order data
  • Historical work order data
  • Financial information
  • Attached documentation and images
• Navigate site and asset hierarchies using:
  • A traditional, list-based, tree-like structure
  • Interactive site and asset images
• Easily generate and print barcode and QR codes for individual assets.
• Create login pathways and custom shortcuts that are specific to:
  • User roles and responsibilities (e.g. focused on work order management)
  • Different system functionality (e.g. log a job request, view a part usage report)
• Self-configure many parts of the MaintMaster system, including:
  • Work order functions and workflows
  • Site records and workflows
  • Asset, stock and inventory records and workflows
  • User product functionality and data access
  • Reporting structures and workflows

Maintenance Programmes

• MaintMaster is compatible with different types of maintenance programmes, including:
  • Reactive maintenance
  • Planned maintenance
  • Preventative maintenance
  • Condition-based maintenance
  • Predictive maintenance
• Manage and report on different types of maintenance by configuring:
  • Work order types, categories and statuses
  • Resolution codes
• Maintenance can be planned using a range of criteria, such as time- or meter-based intervals, inspection or audit outcomes, and real-time IoT sensor data.
• Manage upcoming and in-progress maintenance activity using interactive:
  • List views
  • Calendar views
  • Kanban boards
  • Configurable inboxes
• MaintMaster are able to supply battery-operated, wireless IoT sensors that:
  • Are encased in rugged polycarbonate and IP67-rated
  • Can set up and used rapidly
• MaintMaster's sensors can be used to create conditional workflows based on:
  • Distance
  • Air pressure
  • Temperature
  • Vibration
  • Humidity
• MaintMaster's IoT sensors enable self-configuration of:
  • Monitored variables and calculations (e.g. sample rates and aggregations)
  • Conditional triggers (e.g. thresholds, ranges, timeframes)
  • Resulting automated actions (e.g. generate a work order, trigger an inspection)
  • Reporting and analysis outputs (e.g. dashboards, notification distribution)
  • Integration into existing processes (e.g. trigger an established reactive work order pattern)

Job Request and Work Order Management

• Configure processes to easily capture important job request and meta data—such as category and location—that enables requests to be manually and/or automatically triaged.
• Job requests can be raised by:
  • Manually by back office and mobile users using multiple devices
  • Automatically via IoT data or audit, inspection or assessment outcomes
• Create detailed work orders that include:
  • Relevant descriptions, images and documentation
  • Priorities and statuses
  • Types and categories
  • Pre- and post-work requirements
  • Labour requirements
  • Stock and inventory requirements
  • Durations, downtime and deadlines
  • Links to past and future work orders
• Build automated workflows based on detailed work order templates, assignment and distribution rules, and work order categories/types.
• Manage work orders using a work order list which can be sorted and filtered by multiple criteria, such as:
  • Work order names and IDs
  • Priorities and statuses
  • Types and categories
  • Deadlines and durations
  • Assignees

Stock and Inventory Management

• Created a detailed stock and inventory register that includes:
  • Names, descriptions and IDs
  • Types and categories
  • Order lead times
  • Statuses (e.g. in-use, reserved)
  • Financial and supplier information
  • Associations with assets or templated work orders
  • Quantity limits and reorder thresholds
  • Historical data
• Easily perform core stock and inventory operations, such as:
  • Transactions
  • Reservations
  • Purchase order generation
  • Stock takes
  • Valuations
  • Re-ordering
• Generate reports specific to stock and inventory management, including:
  • Most used parts
  • Least used parts
  • Held value versus insured value
• Stock and inventory can be managed within MaintMaster or via integrations with third-party systems, such as SAP.

Mobile Management

• MaintMaster is available on Android and iOS devices and functions whilst a user is offline.
• Mobile users are able to perform the majority of operations, including:
  • Accessing site, asset, stock and inventory records
  • Scanning asset barcodes and QR codes
  • Raising job requests
  • Viewing, managing and completing work orders
  • Accessing reports and dashboards
• Mobile device users are also able to complete:
  • Assessments
  • Audits
  • Checklists
  • Inspections
• Assessments, audits, checklist and inspections can include:
  • Auto-generated follow-on work orders (e.g. when a non-conformance is recognised)
  • Recurrence schedules (e.g. daily inspection, monthly audit)
  • Multiple information capture field types (e.g. multiple choice, dropdowns)
  • Digital signature capture
  • Image and document upload
  • Reading guidelines (e.g. whether a recorded value is within the normal range)

Compliance

• Configure MaintMaster to meet the requirements of a range of general and industry-specific compliance frameworks. These include:
  • General purpose management standards and frameworks
  • Energy and environment standards and frameworks
  • Food and beverage standards and frameworks
  • Automotive standards and frameworks
• General purpose management standards MaintMaster configures to comply with include:
  • Various EN maintenance standards
  • BSI PAS 55 (optimised management of physical assets)
  • ISO 9001 and ISO 14001 (quality and environmental management)
  • ISO 45001 (occupational health and safety management)
  • ISO 28000 (security in the supply chain)
• Energy and environment industry-specific standards MaintMaster configures to comply with include:
  • ISO 50001 (energy management)
  • ISO 14001 (environmental management)
• Food and beverage industry-specific standards MaintMaster configures to comply with include:
  • FSSC 22000 (ISO-based international food safety certification)
  • IFS HPC (IFS standard for household and personal care products)
  • IFS PACsecure (IFS standard for packaging)
  • BRC Food (BRC standard for food safety)
  • BRC/IOP Packaging (BRC standard for packaging materials)
  • BRC Consumer Products (BRC standard for consumer goods)
• Automotive-specific standards MaintMaster configures to comply with include:
  • IATF 16949 (quality management for the automotive industry).
• MaintMaster can configure to meet other compliance standards and frameworks using dedicated capabilities, such as: 
  • Permit management
  • Calibration management
  • Document management
  • Energy management
  • Equipment and maintenance performance data capture
  • Planning, control and approval functions (including digital signature capture)

Reporting and Analytics

• Maintmaster comes with off-the-shelf support for key metrics across different areas, including:
  • Breakdown analysis (e.g. planned vs. unplanned, mean time between failure)
  • Restoration speed (e.g. mean time to restoration, mean wait time)
  • Maintenance utilisation (e.g. work backlog, on-time delivery ratio)
  • Root cause analyses (e.g. completion code distributions)
  • Stock and inventory management (e.g. held vs. insured value, top used/unused parts)
  • Cost and financial management (e.g. maintenance cost vs. production value)
• Use pre-built or custom metrics as a basis for reports or within customisable, interactive dashboards.
• Automatically generate and distributed user-defined reports to relevant users.
• Combine an interactive map view with different categories of data to achieve at-a-glance insights in particular locations, such as reactive versus planned work.

Third-Party Integrations

• A range of integrations are available for third-party systems, applications and tools, including:
  • SAP
  • Microsoft Dynamics AX and NAV
  • Infor M3
  • IFS
  • Jeeves
  • iScala
  • Monitor
  • Visma
  • Garp
• IoT solutions are available via:
  • MaintMaster's own ready-to-use IoT sensors
  • Integrations with third-party IoT solutions
• Bespoke integrations are available via an API and/or custom development services.