MaintainX

Asset Management

• Import assets manually or using CSV files.
• Manage any type of asset including plant equipment, tools, parts, vehicles, facilities and infrastructure.
• Create a detailed asset register that includes:
  • Basic information (e.g. ID, description, serial and model number)
  • Locations, sub-locations and asset QR/barcodes
  • Asset types and categories
  • Parent-child relationships
  • Lifecycle information (e.g. purchase dates)
  • Financial information (e.g. purchase values, depreciation)
  • Contractual information (e.g. warranty expirations)
  • Linked meters, parts and suppliers
  • Historical meter or sensor data
  • Attached documentation and images
• Each asset record includes a work order history overview that can be adjusted by date and filtered by reporting category.
• Associate assets with barcodes/QR codes to enable rapid information recall.
• Configure automated notifications based on changes in asset statuses.

Maintenance Management

• MaintainX is compatible with:
  • Reactive maintenance
  • Planned maintenance
  • Preventative maintenance
  • Condition-based maintenance
• Create work order templates that include:
  • Customisable procedures
  • Adjustable recurrence/frequency settings
  • Automated alerts and notifications
• Combine multiple procedures within a single work order template to more effectively manage complex tasks and processes.
• Trigger automatic corrective actions based on inspection, audit and assessment outcomes.

Work Order and Job Request Management

• Log job requests easily using the web-based application as well as the mobile app.
• Configure workflows for approving job requests, converting requests to work orders, and automatically assigning work orders to the appropriate individuals, teams or departments.
• Work orders can be assigned to:
  • Individual users
  • Multiple users
  • Teams or departments
• Manage work orders using multiple views, such as:
  • An inbox view
  • A table view
  • A calendar view
• Search, sort and filter work orders by common criteria, including assignee, due date, priority, location and status.
• Work order records include a range of information, such as:
  • Assignees and requesters
  • Due dates
  • Recurrence settings/frequencies
  • Priorities
  • Statuses
  • Types and categories
  • Associated assets, stock and inventory
  • Documentation, images and videos
  • Historical activity
• Manage work through visual resource planning which allows managers to:
  • Quickly identify trends such as over-worked or underutilised team members
  • Drag and drop functionality allows managers to balance workloads and identify skills or employee gaps
  • Visually identify shifts and capacity by person, day, team, and many other views. 
• Core information—such as parts used, costs incurred, and labour utilised—can be easily captured, associated with specific work orders and summarised.
• Users are able to comment on work orders and tag other team members.

Stock and Inventory Management

• Create detailed stock and inventory records that include:
  • Available quantities
  • Minimum and maximum thresholds
  • Unit costs
  • Part types and categories
  • Serial numbers and barcodes
  • Locations and sub-locations
  • Associated suppliers
• Search, sort and filter stock and inventory by key parameters, such as type or supplier.
• Configure custom, threshold-based stock and inventory alerts that include part information, current quantities, reorder links and access to historical part data.
• Automatically track stock and inventory usage patterns, as well as the costs associated with asset uptime and downtime.
• Create a detailed supplier catalogue that includes:
  • Addresses
  • Contact information
  • Order histories
  • Associated stock and inventory
• Integrate MaintainX with third-party ERP systems and use automated reorder alerts to facilitate purchase order generation, approval and fulfilment.
• Purchase orders within MaintainX include:
  • Vendor information
  • PO statuses
  • Item costs, quantities and IDs
  • Comments
  • Historical activity log

Mobile Management

• MaintainX is available on iOS, Android and Windows devices and functions whilst a user is offline.
• Mobile users are able to perform all core operations, including:
  • Managing, updating and completing work orders
  • Managing and completing audits, assessments, checklists and inspections
  • Accessing and managing assets, stock and inventory
  • Logging labour timings and material requirements
  • Capturing digital signatures
  • Capturing, annotating and sharing images and videos
• Enhance communications within teams and with customers using:
  • Direct messaging
  • Group chats
  • Comments on work orders
• Create job requests directly from messages that include shared photos and descriptions.

Compliance

• Utilise MaintainX's global procedure library to create reliable, repeatable:
  • Health and safety processes
  • Environmental management processes
  • Quality management processes
  • Maintenance processes
• The procedures within MaintainX's library are either:
  • Sourced directly from original equipment manufacturers
  • Curated by MaintainX and based on customer collaboration and industry experience
• Procedures can be adapted to meet unique requirements, and include:
  • Maintenance procedures
  • Inspection procedures
  • Instruction manuals
  • Audit procedures
• Control procedure alterations and changes using authorisations.
• Custom procedure templates can include:
  • Text boxes
  • Embedded images and videos
  • Files and upload points
  • Checklists
  • Meter readings
  • Amounts
  • Digital signatures
  • Multiple choice questions
  • Yes/No questions
  • Inspections (pass/flag/fail)
  • Due dates
• Automatically capture system event dates and times, as well as user activity, for later reporting and examination.
• MaintainX is SOC 2 compliant and ISO 27001 certified.
• MaintainX is also available in a wide range of languages, including:
  • Common global languages (English, Español / Spanish, Français / French, Português / Portuguese)
  • European and regional languages (Dansk / Danish, Deutsch / German, Italiano / Italian, Nederlands / Dutch, Polski / Polish, Čeština / Czech, Română / Romanian, Русский / Russian, Slovenská / Slovak, Türkçe / Turkish)
  • Asian languages (日本語 / Japanese, 中文 / Chinese)

Reporting and Analytics

• Easily report on key areas and their core metrics, including:
  • Maintenance (e.g. mean time to repair)
  • Asset and equipment (e.g. locations, servicing, status)
  • Finance (e.g. time and cost to complete by team or engineer)
  • Stock and inventory (e.g. most used items)
  • Health and safety (e.g. pass and fail rate, coverage)
• Generate, search, sort and filter reports and dashboards using parameters such as:
  • Asset types and categories
  • Locations and sub-locations
  • Organisations, departments and teams

Third-Party Integrations

• Utilise pre-built integrations to connect MaintainX with:
  • ERP systems (e.g. Oracle, Infor, SAP, Microsoft Dynamics)
  • Accounting solutions (e.g. Zero, FreshBooks, QuickBooks, Veem)
  • Fleet management solutions (e.g. Titan GPS, Samsara)
  • Business intelligence tools (e.g. Tableau)
  • Productivity applications (e.g. Slack, Google Forms, Google Sheets)
• MaintainX is also compatible with most third-party IoT sensor providers.