Brightly Confirm

Asset Register

• Create a comprehensive asset register that contains:
  • Basic information (e.g. IDs, descriptions, serial and model numbers)
  • Location and sub-location data
  • Asset types and sub-types
  • Asset configuration, criticality and dependencies
  • Relevant H&S/compliance information
  • Asset health and performance information (e.g. IoT data, predictive analytics)
  • Lifecycle information (e.g. lifespan, disposal and lease data)
  • Financial information (e.g. purchase values, depreciation)
  • Contractual information (e.g. associated contracts, warranty information)
  • Maintenance information (e.g. associated maintenance programmes, child parts)
  • Audit, inspection and survey data
  • Attached documentation and images
  • Historical asset data
• Use Brightly Confirm to manage a wide range of asset types, including:
  • Buildings
  • Interior and exterior lighting
  • Road infrastructure
  • Pavements, footways and other linear assets
  • Path/pavement furniture
  • Signals
  • Electrical infrastructure
  • Green spaces and trees
  • Community spaces
  • Water infrastructure
  • Waste
  • Waste and recycling
  • Docks
  • Structures, such as bridges and tunnels
• Configure rich, detailed asset views by managing an asset's attributes, historical data, and associations. For example, manage a piece of road infrastructure's:
  • Attributes (e.g. location, speed limit, traffic level, section length)
  • Historical data (e.g. inspections, enquiries, condition)
  • Linked assets (e.g. central islands, kerbs and crossings)
• Allocate assets to specific sites or locations. Site records can include a wide range of data, such as:
  • Site types/categories
  • Site areas, wards and localities
  • Contract areas, customers, classifications and cost codes
• Use Brightly Confirm's out-of-the-box geographic information system integration and an interactive map interface to locate, interrogate, update and create assets, job requests, work orders and defects.
• Search and filter the data displayed within the interactive map interface, and add or remove map layers according to the level of detail required.
• Brightly Confirm's mapping capabilities can be customised to reflect user or organisation preferences—e.g. the use of specific colours or icon types—as well as the requirements of a user's or organisation's workflows.
• Use a batch functionality to expedite asset creation, cloning, re-sequencing and updating processes.

Mobile Management

• ConfirmConnect—the companion mobile application—is available on Android, Windows and iOS devices and functions whilst a user is offline.
• Mobile users can use ConfirmConnect to perform core in-field operations, including:
  • Identifying and examining risks associated with assigned tasks
  • Creating, updating and completing tasks
  • Creating, conducting and completing audits, assessments, inspections and surveys
  • Logging costs, such as consumption of parts or labour time
  • Logging job requests
  • Logging asset/equipment/infrastructure defects
  • Creating assets and updating asset information
  • Accessing and uploading documents and images
  • Searching, sorting and filtering system information, such as assets, stock, or tasks
• Mobile users can perform core operations—such as identifying and examining an asset, or previewing and modifying an inspection route—using an interactive map interface.
• The interactive map interface can also be used to proactively search for, identify and respond to nearby tasks and events.
• Where appropriate, mobile users are able to provide their own location via GPS and locate other users using GPS data.
• A dedicated, contractor-specific application is also available. Contractors can use this to perform core operations, such as:
  • Examining, updating and completing tasks
  • Requesting payment
• Brightly also offer a dedicated Citizen app, which citizens can use to log job requests, monitor work/task progress and request services.

Asset Management

• Combine models—composed of assets, conditions, treatments etc.—with asset condition, quantity and cost data to perform lifecycle analyses. These include:
  • Treatment strategy performance analysis
  • Deterioration graph production
  • Condition graph production
  • Expenditure graph production
  • Work quantity graph production
• Generate and distribute highly customised alerts to specific users when specified events occur.
• Alerts can be delivered directly to email addresses, as well as Brightly Confirm inboxes.
• Alerts can be generated according to different categories of events, including:
  • Enquiries (e.g. enquiry creation, status change or resolution)
  • Job requests (e.g. job creation, officer reassignment, or approaching estimated completion date)
  • Offence/penalty notices (e.g. offence or penalty creation, approaching discount date)
  • Street work requests (e.g. flagged as emergency, inspection failure, upon notice receipt)
• Enquiry, job request, offence/penalty and street works alerts can be entirely adapted to requirements. Customisation options include:
  • Alert subject lines
  • Alert triggers (e.g. event status, event type, event time)
  • Service/sub-service association
  • Priority allocation
  • Notification recipients (e.g. the user, responsible officer, contractor)
  • Alert message text
• Alert message texts can include a wide range of merge fields, such as:
  • Enquiry numbers, references and classification
  • Job numbers
  • Date and time stamps
  • Assigned/responsible officer names and contact information
  • Estimated completion and follow up dates
  • Offence types and penalty schemes
  • Cost codes and price factors

Financial and Contract Management

• Use Brightly Confirm to build associations between:
  • Work-specific rates
  • Site-specific rates
  • Contract records
  • Contractor records
• Financial transactions can be created:
  • Manually in isolation and in bulk/batches
  • Automatically in isolation and in bulk/batches
• Configure multi-stage payment lifecycles, as well as bespoke approval, escalation and investigation processes.
• Integrate Brightly Confirm with third-party accounting and financial management tools.
• Create a comprehensive schedule of rates library, which includes associations and relationships with financial management/reporting and contract management functions.
• Create detailed schedule of rates items (SORs) that include:
  • Item codes
  • Short and long descriptions
  • An applicable schedule
  • Price per figures
  • Estimated quantities
  • Target rates
  • Specification references
  • SOR types/categories
  • Annual performance, non-payment and contingency options
  • Admin fees and percentage item adjustments
• SOR items are also compatible with banding. SOR item banding can be adjusted using three fields—parent-child associations, upper limit and lower limit—and applied at different stages, including:
  • On order entry
  • At the payment stage
  • When creating SOR variations
  • When adding jobs to orders
• Create comprehensive contract records. These can include a wide range of fields and parameters, including:
  • Standard contract information (e.g. start/end dates, associated tasks, contractor)
  • Tolerances (e.g. acceptable excesses and shortfalls)
  • Coverage (e.g. the assets or work types permitted)
  • Payment information (e.g. cost codes, uplifts, invoice requirements)
  • Interface settings (e.g. ability of a contractor to import/export contract data)
  • Price factors (e.g. target rates, minimum job costs, liquidated damages)
  • Bidding contractors (e.g. submitted prices from relevant contractors)
  • Penalties (e.g. possible failure types and associated charges)
• Set up a contractor database composed of detailed contractor records. These can include:
  • Phone number, address, email and fax information
  • Contractor types/categories
  • Specified contacts
  • Parent organisations
  • A contractor's interface/import/export settings and permissions
• Use contract, stock and inventory, and scheduled work data to generate forecast reports. These include:
  • Cost forecasts by cost code, customer or contract
  • Annual routine maintenance forecast
  • Annual and periodic priced and target routine maintenance
• Brightly Confirm is also compatible with tendering processes, including the preparation, evaluation, negotiation, award and enforcement stages of the tender lifecycle.
• Generate tender-specific reports, including:
  • Tender bid ranking
  • Tender bidding contractor list
  • Interested/declined contractor tender list
  • Invited/no bid contractor tender list
  • Completed tenders

Job Requests and Work Order Management

• Create detailed job requests that include:
  • Request numbers, locations and descriptions
  • Customer names, references and contact information
  • Predefined service and asset types/categories
• Users can easily search, sort and filter job requests.
• Job requests can also be located, interrogated, updated and created via an in-built, interactive map interface.
• Users can use text and spatial search, as well as filters, within an interactive map interface to locate, interrogate, update and create:
  • Job requests
  • Work orders
  • Assets
  • Defects
• Work orders and responses to job requests can be coordinated using a dedicated scheduling tool.
• Scheduled work can be viewed via a dashboard, a hybrid map view, and a diary view.
• The hybrid map view includes an interactive map, daily team schedules, and work order list. Both the map and the work order list can be searched, sorted and filtered.
• Build automated job request and work order management processes based on:
  • Customer types/categories
  • Request and work order types/categories
  • Task types/categories
  • Sites or locations
• Brightly Confirm can also be used to:
  • Store employee and contractor information
  • Group relevant employees and contractors into groups/teams
  • Automatically assign work orders to the most appropriate team using predefined rules
• Automated workflows can also be created to enhance fixed penalty and offence management processes.
• Configure bespoke information capture processes that include:
  • Multiple field types
  • Document and image uploads
  • Default values and auto-filling fields
  • Automatically generated notifications and workflow triggers
• Users are able to track the status of submitted enquiries and add request updates and feedback.
• Create detailed work orders that include:
  • Site and location data, and map plots
  • Associated contracts and schedules of rates
  • Estimated and actual start/end dates
  • Statuses, priorities and lifecycle stages
  • Financial information, such as cost codes and price factors
  • Associated assets
  • Work order types/categories
  • Hazard types/categories
  • Parent and child work orders
  • Priorities and statuses
  • Attached images and documents
  • Mandatory items, such as a pre-work assessment
• Automatically calculate work order costs, including labour, plant and parts requirements values based on predefined system information.
• Work orders can be manually created by users, or triggered by events within Brightly Confirm, such as:
  • The passing of a specific date
  • An audit or inspection result
  • A change in an asset's status
• Work orders can also be triggered within Brightly Confirm via integration with a third-party system, application or tool, such as Street Manager.
• Configure the generation and distribution of work order notices where appropriate.

Maintenance Management

• Brightly Confirm is compatible with the following maintenance types:
  • Reactive
  • Planned
  • Preventative
  • Predictive
• Create detailed planned and preventative maintenance program templates that include:
  • Regime codes
  • Maintenance categories/types
  • Maximum cycle limits and current cycle counters
  • Default priorities
  • Due date rules (e.g. actual start date, or actual completion date)
• Automatically aggregate maintenance work of the same type that is performed for the same customer under the same cost code.
• Determine which contracts maintenance programmes can be associated with/applied to.

Compliance and Risk Management

• Control product functionality access and data visibility using a range of permission controls.
• Use Brightly Confirm's dedicated risk management module to run analyses and determine the risk an asset or asset group poses to an environment.
• Risk analyses are based on a combination of current condition and risk model data and can be configured to include:
  • Asset failure modes
  • Risk classifications
  • Consequences of failures
  • Consequence severities
  • Failure probabilities based on asset age or condition
  • Recommended mitigation activities
• Once recommended mitigation activities are performed, risk model and asset condition data automatically updates.
• Summary and detailed risk analysis reports can be adjusted for multiple time periods and examined at multiple levels, such as:
  • Total score and cost for each risk class/asset group
  • Total score and cost for each consequence in each risk class/asset group
  • Total score and cost for each failure mode in each risk class/asset group
  • Total score and cost for each asset in each risk class/asset group
• Historical risk logging can also be used to track and report on risk management processes occurring over time.
• Create and conduct audits, assessments, inspections and surveys on batched/grouped assets using a customisable inspection route.
• Audits, assessments, inspections and survey can be configured to include:
  • Observation types
  • Grade/rating schemes
  • Automatically calculated observation scoring
  • Ability to upload or link to relevant documents or images
  • Defect scoring/rating based on classification and location
  • Additional notes capture
• Defects identified during inspection can be configured to automatically trigger additional investigation, as well as job requests and work orders.
• Audits, assessments, inspections and audits can be conducted:
  • Digitally within Brightly Confirm using any compatible device
  • On paper by printing the relevant forms in the relevant order for the specified inspection route
• Audits, assessments, inspections and surveys can also include:
  • Due dates
  • Expiry dates
  • Mandatory dual sign-off requirements prior to completion
  • Mandatory submission of photographic evidence prior to progression

Stock and Inventory Management

• Create stock and inventory records that include:
  • Item codes and description
  • Location data
  • Minimum and maximum quantities
  • Reorder thresholds
• Brightly Confirm can be used to perform and automate core stock and inventory management processes, including movements/transactions and stock takes.

Reporting and Analytics

• Brightly Confirm comes with a wide range of standard reports and a powerful querying function. These can be used to investigate and generate reports concerning:
  • Sites or locations
  • Assets
  • Asset valuation and depreciation
  • Inventory and stock
  • Risk and compliance
  • Contracts
  • Customers
  • Contractors
  • Job requests
  • Work orders
  • Maintenance programmes
  • Street works
  • Fixed penalties and offences
  • Finance, payments and budgets
  • Tender processes
  • Customer services
  • Audits, assessments, inspections and surveys
• Standard reports can be customised and saved for later re-use, as can bespoke reports.
• Reports can be generated at different detail levels—such as an asset valuation report summary and an asset valuation report broken down by individual parent assets—and include multiple filters and sort logic.
• Standard, customised and bespoke reports can be transformed into widgets and used as the basis for interactive user, role and organisation-specific dashboards.
• Dashboard widgets can be reorganised and customised. Available widget types include:
  • Bar graphs
  • Counters
  • Gauges
  • Heat maps
  • Line graphs
  • Maps
  • Pie charts
  • Stacked area charts
• A dedicated data source wizard can be used to build reports and dashboards using different data sources.
• Users are able to access further information about items, such as assets or inspections, referenced within reports.
• Configure automatic report generation and distribution. Reports can be distributed via email or exported to a selected repository.

Third-Party Integrations

• The Confirm platform can extended using solutions from Brightly, such as:
  • Lifecycle prediction modeling and capital planning 
  • Event management
  • Energy management
  • Senior living maintenance and compliance
  • IT asset management
• Integrate Brightly Confirm with a wide range of third-party systems, applications and tools, including:
  • ERP systems
  • Finance and accounting systems
  • CRM systems
  • Document management tools
• Alongside its in-built mapping capabilities, Brightly Confirm can also be integrated with multiple GIS vendors and numerous map data types. Compatible map data types include:
  • MapXtreme layers
  • GPS data from mobile applications/users
  • ESRI Shapefile layers
  • MapInfo Native Tab File layers
  • ESRI ArcSDE layers
  • Microsoft SQL Server Spatial layers
  • Oracle Spatial layers
  • Web Map Service (WMS) layers
• Brightly Confirm is compatible with a wide range of public IT infrastructure, tools and sources, including Street Manager and National Street Gazetteer.
• IoT hardware and software systems can be integrated with Brightly Confirm and used to consolidate, analyse and utilise real-time data from multiple sources. These include:
  • Event and facility data
  • Energy data
  • Environmental data
• Bespoke integrations can be created upon request and by using a RESTful API.