Agility

Asset Management

• Create a detailed asset register that includes:
  • Basic information, such as IDs and descriptions
  • Locations and sub-locations
  • Images and documentation
  • Associated stock and inventory
  • Asset relationships and dependencies
  • Asset purchase, valuation and depreciation information
  • Associated purchase orders and historical activity
• Create hierarchies using parent-child relationships between assets and between assets and locations.
• Assets can also be examined within a map interface and used to raise work orders.
• Use multiple, real-time IoT metrics to automatically asset health and performance.
• Control product functionality access and data visibility using customisable permission controls.

Job Requests and Help Desk

• Log job requests via multiple channels, including email, mobile app, phone and an interactive map.
• Automatically log contact information, such as caller contact number, as well as changes in job request status over time.
• Non-Agility users are able to submit job requests without a login or licence.
• Filter job requests by status and update job requests to include comments, feedback, images and documentation.
• Configure a self-service triage process using customisable information capture forms/question sets, and escalation rules.

Work Order and Maintenance Management

• Agility is compatible with reactive, planned, preventative and predictive maintenance programmes.
• Automatically generate time-based, meter or runtime-based, and condition-data-based maintenance programmes, as well as the relevant work orders.
• Use condition monitoring data, such as temperature, pressure or vibration data, to trigger work orders.
• Create a library of work order templates that include:
  • Default durations
  • Skill requirements
  • Stock/inventory requirements
  • Default types/categories, statuses and priorities
  • Images and documentation
• Split complex tasks down into related, simpler work orders.
• Work orders spanning multiple assets include:
  • Route sheets
  • Automatic cost allocation
• Automatically suppress unnecessary tasks, such as a monthly inspection that overlaps with an annual service.
• Easily examine:
  • Outstanding work orders and job requests
  • Historical work orders and job requests
  • Performance in relation to completion and response targets
• Export planned work orders and maintenance schedules as PDFs, Word and Excel documents.
• Automatically capture work order activity within a shift using a dedicated shift log function.
• Create custom audit, assessment and inspection checklists.
• Configure automatic alert generation and distribution based on:
  • Job request activity
  • Work order activity
  • Condition monitoring data
• Agility is compatible with contractor bidding and tendering processes.

Rostering and Resource Management

• Schedule work orders within Agility:
  • Manually by day
  • Manually by labour/resource profile
  • Automatically
• Manual work order allocation uses a drag-and-drop mechanic and automatically compares employee skill and availability against a work order's requirements.
• Automatic job allocation can be configured according to:
  • Employee or engineer availability
  • Employee or engineer skillset
  • Employee or engineer location
• Automatic job allocation processes can also include:
  • Acceptance, re-allocation and escalation timeframes (e.g. a job not accepted within an hour can be re-routed or escalated to a supervisor)
  • Priority rules (e.g. a high priority task can interrupt a routine schedule)
• Multiple work orders can be allocated to an employee or engineer at once.
• Create detailed employee and engineer records that include:
  • Contact information, email addresses and photographs
  • An unlimited number of skills
  • Training, qualification and certification records and expiry dates
  • Shift pattern and availability information
  • Multiple pay rates
  • Relevant historical work orders
• Employee/engineer records can include mandatory fields.

Mobile Management

• Agility is available on iOS and Android devices, and functions whilst a user is offline.
• Mobile users are able to complete core operations whilst in-field, including:
  • Searching, sorting and filtering work orders
  • Accepting, updating and completing work orders
  • Completing audits, assessments, checklists and inspections
  • Uploading images and documentation
  • Raising new job requests and creating work orders
  • Issuing and returning stock/inventory
  • Examining asset information
  • Receiving system notifications/alerts

Stock and Inventory Management

• Create detailed stock and inventory registers that include:
  • Multiple locations, stores and bins
  • Supplier information, links to supplier websites and preferred supplier preferences
  • Associations with purchase orders and work orders
  • Access to historical data, such as movements
• Use Agility to perform core stock and inventory management processes, such as:
  • Issues to users and work orders
  • Returns to stock and to suppliers
  • Receptions against purchase orders and non-Agility purchase orders
  • Stock adjustments, transfers and counts
• Define minimum and maximum quantities, as well as reorder thresholds.
• Raise purchase orders against:
  • Work orders
  • Cost centres
  • Assets
• Create automated processes that cover:
  • Purchase order generation
  • Purchase order approval
  • Purchase order routing
  • Tax rate calculation and application
  • Discount application
• Agility is also compatible with multi-currency purchasing processes.

Reporting and Analytics

• Agility includes a wide range of standard reports that cover multiple areas of operations.
• Standard work order reports include:
  • Load analysis
  • Work order cost by cost centre
  • Downtime analysis
  • Due date performance
  • Maintenance efficiency
• Standard stock and inventory reports include:
  • Cost transaction analysis
  • Total supplier spend
  • Stock valuation
• Standard asset reports include:
  • Depreciation versus maintenance cost
  • Pareto performance analysis
  • Breakdown/failure analysis
• Standard labour reports include:
  • Utilisation
  • Workload analysis
• Create custom reports that include graphical elements, such as charts, and export them in PDF, Word and Excel formats.
• Users can subscribe to created reports and receive periodic reporting updates.
• Create multiple user, role and department-specific dashboards using a range of customisable widgets, such as charts, counters and tables.
• Dashboards can be shared with Agility users and external stakeholders.
• Dashboards can also be created using multiple live IoT readings.
• Agility's reporting is compatible with Microsoft's Reporting Services engine and can be integrated with third-party business intelligence tools.

Third-Party Integrations

• Integrate Agility with a range of third-party systems, applications and tools, including:
  • ERP systems
  • Finance and accounting packages
  • Business intelligence and analytics tools
  • Facilities management systems
  • IoT solutions
• Create bespoke integrations using a dedicated API.