Maintenance Connection

Maintenance Connection is a cost-effective CMMS (computerized maintenance management system) service which is used by companies to manage things such as their assets and inventory. Maintenance Connection can also be used to create things such as reports and work orders, allowing companies to manage their operations from one convenient platform. The Maintenance Connection team claim that their service can have a great ROI for their customers, owing to their product's overarching control and reliability.

Company Overview

Number of Customers
1000+
Office Location
The Enterprise Centre, Wellesbourne Road, Warwick - CB35 9EF
Established Since
1999

Key Product Features

Assets Management

 

The MC system allows you to view your assets in a hierarchical structure called an 'asset tree', using simple drag & drop and copy & paste functions to organise your assets in a flexible and user-friendly manner.

Inventory

The inventory section allows you to create purchase orders on an ad hoc basis, adding data such as vendors and shipping information. You can also specify the price and quantity for a purchase order while setting up approval settings that require certain managerial members of a team to approve actions before they can be performed. You can also print purchase orders or send them to the appropriate vendor via email, Excel, or PDF. In addition, you can track invoices and receipts from the inventory section too.

Reports

The reports function allows you to generate reports on a range of topics, creating folders for organizing your reports into appropriate categories. You can choose what data you want to filter in and out of a report, generating bespoke visual graphs and charts which can be emailed, printed, or turned into PDF and Excel documents as necessary. You have the option to add/remove data, columns, graphs, and much more, giving you a powerful and customizable report-generating experience.

Service Requests

The service request function allows you to create bespoke service requests, adding or removing certain fields as necessary. You can also check the status of certain requests, receiving notifications via email or SMS when certain things change or occur.

 

Work Orders

The work orders feature allows you to create work orders on an ad hoc basis, making your workflow much more straightforward. You can assign certain work orders to certain users, setting up deadlines and timeframes for them via intuitive drag & drop calendar tools which allow you to modify and create deadlines/events easily.

Preventive Maintenance

The MC system allows you to set up preventive maintenance procedures, meaning you can ensure that your system is maintained on a regular basis and kept in proper working condition at all times. You can set up the procedures you want your PM to undertake, as well as the frequency at which it will occur. For example, you could set up different routine PM functions monthly, quarterly, and annually, depending on your system and its requirements. The process can be fully automated, allowing you to rest assured that your system will be maintained in your absence.

Mobile App

The Maintenance Connection team has spent the last 2 years working on an intuitive and well-designed mobile solution for Android and iOS systems. The mobile app 'MC Express' allows you to manage your maintenance system on the go, using the state of the art UI to navigate the app and manage your system easily.

Key Capabilities

Commercial Properties & Facilities Management
Equipment & Machinery Management
Furniture & Fixtures Management
Consumables Management
Fleet Management

Detailed Capabilities

Work Order Management
Fill out a work order in seconds
Update work orders in real-time, from the field
Make smarter repair and replacement decisions
Asset management “trees” to represent hierarchy
Drag and drop functionality to add assets to work orders
Simple right-click asset creation capability
Asset replication with copy and ‘paste special’ to generate duplicates
Equipment Inventory Management

Pricing

From £10,000

3 Concurrent Licences
5 Days of Implementation
First Year Support

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Testimonials

Masters Gallery Foods
"From top to bottom, we are a high-performing, metrics-oriented organization with a focus on continuous improvement. Our implementation of Maintenance Connection CMMS has helped us to better manage our critical assets, and to achieve our organizational metrics goals for planned maintenance"
Tim Yaeger
Towson University
"We focused on customer service, and the ability for our customers to put requests in through the web. Maintenance Connection covered everything we were looking for."
Troy Lingelbach
Assistant Director of Facilities Management Operations and Maintenance
SSAB
"We had extensive user involvement during the research process, which also ensured a very high adoption rate. "
Don Berry
It Business Area Manager
New York Times
"Our previous CMMS software had a lot of gaps. We heard a lot from the workforce about the fact that they didn't know what was available in the system. With Maintenance Connection, everybody is well aware what's going on in the plant."
Greg Zarafa 
Maintenance Manager
Maine Medical Center
"Having all maintenance operations digital is phenomenal. Everybody on the floor can put work orders in without having to call in. It's lightened the load a lot on our work orders. One employee was getting well over 100 phone calls a day. Now, he's getting a fifth of those a day."
Josh Hazelton 
Regulatory and Compliance Manager
L’Oréal
"We chose Maintenance Connection due to its ease of use. Ease of use was critical for us because we needed the team to recognize the value of the software and how it could help us. More importantly, we had to get people to use it."
Harry Silverman
Assistant Vice President Of Engineering
LifeSouth Community Blood Centers
"Preventive maintenance is huge. In this work, you don't want to make any mistakes."
Andre Ferraro 
Facility And Asset Management Clerk
Cook Medical
"Before the Maintenance Connection rollout, we were 100% paper based. Previously, we had no automation. Our new process really beats having to go and look in filling cabinets."
Mike Mccormick 
Cook Medical
The City of Orlando
"Work orders were printed out, then got lost or thrown away by mistake. Staff would fill out requests for parts, only to find out that the warehouse had changed which parts were available while documents were in transit."
Aaron Green 
Applications Administrator
Alaska Airlines
"We depend on Maintenance Connection across our 104 airport locations. We use the software to maintain a variety of assets--from hangars to data centers, to fuel tanks, baggage systems, jet bridges, passenger boarding bridges and more. "
Allan Amador 
Facilities Manager

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