Cherwell Software

Company Overview

Number of Customers
1700+
Office Location
450 Brook Drive Green Park, Reading RG2 6UU
Established Since
2004

Key Capabilities

In-Cloud
IT Asset Management
Software Inventory Management
IT Service Management
On-Premise
Automatic Discovery of Software and Hardware Assets
Understand, Manage and Monitor usage of your IT Assets (Network Monitoring)
Manage User Entitlements
Manage IT supplier contracts

Pricing

Starts at £840 per year

Price includes hosting.
Cloud, On premise and perpetual licences are also available at different price points

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Testimonials

Continent 8
"Before we implemented Cherwell Service Management, our reporting capabilities and ability to extract valuable metrics was limited to tedious manual extraction. Now, these have been significantly augmented, are more comprehensive, and the Cherwell platform has given us the ability to augment current and develop additional services"
Jim Leddy
Head of Global Support Services
The SCISYS Group
"My advice? Look at Cherwell first."
Steve Weller
Head of Applications Management
National Trust for Scotland
"We aligned the self-service portal to look like an extension of the SharePoint page, so we matched the branding, the colour scheme, and the top banner. So when a customer clicks to log a call, he doesn't know he's now in a separate portal. He thinks he's still in the same system. This was key to making the portal a success."
Scott Newton
Head of IT
Streit Service and Solution
"What I like about Cherwell Service Management is that you don't need to be a programmer to configure the tool, you can expand your use of the tool without additional costs, you can easily understand the user interface, and it's based on the ITIL(R) framework"
Ms. Frances Gutmann
Service Leader, Streit Service and Solution
Super Group
"With Cherwell Service Management, we were further ahead in three months than we were with our previous solution in three years"
Johan Swart
ITSM Management
Domino's Pizza Group plc
"Cherwell Service Management software is so customisable it's like I could code without being a coder. It almost seems limitless."
Karen Copley
Head of Service Delivery

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