BMC Remedy

Company Overview

Number of Customers
10,000+
Office Location
5th Floor, 157-197 Buckingham Palace Road, London - SW1W 9SP
Established Since
1980

Key Capabilities

IT Asset Management
Manage Cloud Services and Applications
IT Service Management
Manage On-Premise IT Hardware and Software Assets

Detailed Capabilities

Agent and Agentless Discovery
Dynamically map configurations
Impact Analysis
Identify and address potential security threats
Deploy, configure and patch devices
Remotely access devices on and off the network
IT Service Management (ITSM)
Endpoint Management
Configuration Management Database (CMDB) Integration
Reference Library

Pricing

Starts at £63.11 per user

Includes Service Management Suite
Extra SKU's available at additional costs

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Product Videos

Testimonial Videos

Testimonials

O2
"Remedy is our internal system for managing technologies in a way that lets us knowingly deliver brilliant service experiences to our customers. It provides the means for changing the conversation with our customers and operating from the standpoint of their experience, not the standpoint of technology"
Paul Pattinson
Head of Service Management
Transport for London
"Mobility has freed up the space we used in the past for ticket booths. We're now generating revenue by leasing out that space for commercial use, such as coffee shops, boutiques, and newsstands"
Andy Pusey
Application Service Delivery Manager
News UK
"When you have strong, well-defined processes and advanced tools in place, you can cope with increases in users, systems, and throughput--and continue to ensure reliability without adding staff"
Paul O’Connell
Head of Enterprise Operations
Aviva
"By fast-tracking the rollout of changes and improving the availability of our revenue-generating sites, BladeLogic is enabling IT to drive Aviva's transformation to digital. At the same time, it's reducing business risk through more effective compliance and keeping our costs in check through automation."
Graeme Hall
IT Manager
Leeds City Council
"Remedy OnDemand was our first cloud solution within IT. It has helped us experience firsthand what the cloud can offer, and that has helped us in defining our cloud strategy"
Mark Harrison
Senior Strategic Services Officer
Lockheed Martin
"Everything ties back to the fact that the people who support the business have to be aware of what systems are out there and what those systems are doing. The BMC solutions are providing that awareness"
Shridhar Sreekanth
Enterprise Architect

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