Why Companies Tap Into Facilities Management to be Successful


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Facilities Management

On average, providing workspace to an individual employee costs from £6,100 to £10,754 per year. Companies like McLaren, TicketMaster, and Autotrader spend millions on facilities and workplace management. Not only do they invest on the look and feel of their office buildings, but they also invest in ongoing Computerised Facilities Maintenance, Building Cleaning and Security. Work is work, right? Everybody just works on their laptop or desktop, so why do companies tap into facilities management to be successful?

Comparesoft researched the facilities management sector and found that:

There are three types of employees in any organisation.

1) Engaged Workforce (15%)

2) Not Engaged Workforce (67%)

3) Actively Disengaged Workforce (18%)


Leading companies aim at the 67%
of the Not Engaged Workforce and use
facilities and workplace management
as an avenue to enhance their engagement with work.


Some well-known facilities investment include:

Facilities Management Example

#1 Mclaren spent £50 million in 2011 on its factory in Woking out of the total £800 million investment in its car division


Building and Office Management - Autotrader Example

#2 Autotrader has a 14,000 Square Feet Office in London


Workplace and Facilities Mangement - Ticket Master Example

#3 Ticketmaster invested in a 50,000 square-foot office


New Building Example - Apple Park
#4 Apple invested $5 billion on its Apple Park

Apart from the investment in the facilities, key ongoing costs include:

Building Cleaning – The costs of cleaning range between £15 to £24 per m2. One of the reasons cleaning costs are high is because typically different teams are used for cleaning different areas of the facilities. Catering, Tea Points and Kitchen cleaners are different from Toilet Cleaners. Windows and External Cleaning is also handled by different teams from ICT Equipment Cleaning.

Facilities Maintenance – Most modern facilities use a Computerised Maintenance Management System (or CMMS) to maintain functional, operational and ambient aspects of facilities. The elements that require frequent maintenance and audits are electrical items like air-conditioning, lifts, heating equipment and lighting. The cost of maintenance averages at about £19 per m2.

Securing Facilities – Averaging at about £4 per m2 typical components of building maintenance are: Workforce and Visitor Management, Physical as well as Cyber Security and Electronic Components like CCTV, Swipe Cards and Access Points.

Headline reasons why companies tap into facilities management are:

#1 Improve Employee Engagement & Connection

Over the last two decades, the cognitive abilities required by the workforce to keep-up with all the changes requires organisations to provide modern, clean and open workspaces. They augment engagement between employees and their work.

#2 Enhance Collaboration Between Employees

Workplace seating arrangement can directly impact your revenue. Giving employees choice on where they sit and how they work has proven to impact innovation, job performance, job satisfaction and workplace satisfaction. If you would like to know why Employee Collaboration is important, then watch this video.

3) Attract Talent

The look and feel of your workspace makes a big difference to your organisation’s ability to attract the right talent. Research suggests that the colour scheme of your office can have an impact on productivity levels. Just having a great workspace is not the only reason why great talent will join you but it is a strong indication of the culture and your employee-centric thinking.

4) Improve Revenue by upto 20%

A talented, engaged, connected and collaborative workforce is bound to drive the revenue of your organisation.

33.33% of the total time a person has is spent working. It is estimated that on average 90,360 hours are spent working across a person’s life. Research from Officevibe also suggests that a staggering 87% of the employees are not fully engaged at work. Highly engaged employees are more productive and hence influence revenue positively by 20%. Company culture, ambience and the environment in which employees work plays a critical role in the employees’ engagement, hence companies invest considerable in their facilities.