#2. Challenges with Multi-Device Accessibility
Connectivity-Based Asset Data and Offline Data Threshold
Asset-intensive industry is data-heavy; most contemporary asset management software is SaaS-based. This means asset data access is connectivity-dependant. This can be challenging for isolated locations. To avoid connectivity-related issues, a number of software vendors and organisations have offline databases for field users. The decisions on offline data threshold levels and synchronisation of online – offline data are always challenging. For example, CAD Drawings are typically easier to access and interrogate on desktop devices, but floor plans need to be accessed by mobile users in the field. Functionalities like calculating floor space and marking available spaces are productive yields on a mobile.
Navigational Habits of Users on Mobile Devices
The micro-moments of mobile tasks are very specific and goal-oriented. Mobile moments are best completed on a single window or with minimum navigation. Due to the screen size, menus need to be shorter on the mobile than on the desktop. The action buttons on a mobile need to be centred. Whilst mobile and tablets are touch-friendly, desktops are pop-up friendly. The ability to quickly get to information with minimum drop downs and filters aids in winning mobile moments—for example, allowing mobile users to search by severity, intensity, size, and importance of maintenance incidents.
UI Contrast and Data Downloads
From a technical standpoint, the asset management software experience on mobiles is best driven with minimum data downloads. The UI layout needs to be high contrast to adapt to field settings, and asset content needs to load in a logical manner.
#3. Opportunities with Blending Mobile and Desktop
Leverage Intrinsic Mobile Capabilities
A significant amount of technical communication within organisations still largely happens by email. With mobiles, users can take videos and photographs, record calls, and send messages, all of which are very relevant for driving asset performance. The opportunity to drive asset performance is enhanced by using the intrinsic functionalities of mobile devices.
Be Ready for Amplified Data
The convergence of the Industrial Internet of Things, Unmanned Asset Inspection and a Technologically-Savvy workforce will amplify data feeds to asset management software. Deploying a multi-device asset management solution will influence your organisation in managing and driving information from the high levels of data expected in the very near future.